Your satisfaction is our Guarantee! We guarantee our plants for ONE year.
We guarantee to provide healthy plants, true to name and in prime condition for successful planting. We cannot be responsible for any losses due to extreme weather, soil conditions, improper storage or delayed planting.
Please report any shipping damages or missing items upon receipt, and they will be re-shipped as soon as possible.
If you are unhappy with the product, when it is received it may be returned for a full credit or refund, (we will not pay shipping cost).
If a plant has received our recommended care and doesn’t perform to your satisfaction, we will issue a merchandise credit for the full amount of the plant cost for 1 year after purchase. (we will not reimburse shipping charges). We cannot accept phone request for product credit. All request for plant credit must be made in writing to firstname.lastname@example.org or Gilbert H Wild & SON LLC, 2944 State Highway 37, Reeds, MO 64859.
Please be sure to include a copy of your packing slip, a statement of what happened to the product and the care the product was given. After review, we will issue appropriate merchandise credit.
Gilbert H. Wild & Son LLC